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Director Of Quality Assurance

Title Director of Quality Assurance 

Location CA 




Position Summary and Responsibilities

Plans and directs Quality Assurance activities of the organization by performing the following duties personally or through subordinate managers.


Essential Duties and Responsibilities include the following (other duties may be assigned):

Serves as the primary quality assurance resource for problem identification, resolution, loss reporting and continuous improvement.
Instructs quality assurance personnel on quality control and analytical procedures.
Supports concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
Performs root-cause analysis and other problem solving activities regarding nonconformance of products and processes to identify effective corrective actions and process improvements.
Oversees calibration program.
Communicates quality issues, trends and losses to all relevant organizational departments.
Interfaces with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented.
Participates in internal and external quality audits.
Reviews technical publications, articles, regulatory standards, trends and abstracts to stay abreast of issues in the quality control industry.
Plans and formulates aspects of proposals such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements.
Provides overview of all products/services under development, and their stage of development.
Reviews and analyzes proposals submitted to determine if benefits derived and possible applications justify expenditures.
Approves and submits proposals and budgets considered feasible to management for consideration and allocation of funds, or allocates funds from department budget; Reviews proposals and budgets of reporting departments.
Develops and implements methods and procedures for monitoring projects, such as preparation of records of expenditures and findings, progress reports, and staff conferences, in order to inform senior management of current status of each project.
Tracks industry trends, relevant legislation, and competitor activities.
May serve as a member of unit’s senior management team; Provides guidance and leadership to management including formulation or changes to policies under their purview.
Establishes operational objectives and directs subordinates to achieve assignments by providing leadership, assigning tasks and checking work at appropriate intervals to determine status of assigned projects and ensure goals are met within organization goals of budget, time requirements and high level of quality.
Generally supervises mid -level management and/or professional staff and may supervise administrative support staff, providing guidance to employees according to established policies and senior management guidance; Normally directs the activities of two or more major sections or departments through subordinate managers who exercise full supervision in terms of costs, methods and employees.
Prepares reports.
Identifies obstacles to achieving business goals and provides solutions or seeks out appropriate assistance; Determines allocation of resources and equipment.
Ensures the working environment is clean, organized and safe for employees at all times; Understands and ensures staff complies with all safety and environmental policies and practices.
Works to avoid erroneous decisions or failure to achieve results that may cause scrap, rework, use of excessive overtime, and/or delays in schedules.
Interacts with subordinate supervisors, outside customers, and functional peer groups at various management levels. Interaction normally requires the ability to inspire and gain cooperation of others, to conduct or aid other in conducting presentations or to exchange information.
Daily availability to include evenings and weekends when necessary to reach goals and deadlines.

Supervisory Responsibilities


This job provides leadership and management to functional area(s) which may include supervision of managers and supervisors and direct supervision of other exempt and non-exempt personnel. Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include providing leadership to employees, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Education and/or Experience: Bachelor's degree in technical discipline for production/quality and engineering/sales engineering related positions and in a related business discipline for administrative/sales/finance/supply chain related positions and 12 years’ of directly related experience and/or training; or equivalent combination of education and experience. Master’s degree highly preferred and may substitute for 2 years’ experience. Position requires a minimum of 7 years’ supervisory/management experience.


Other Skills and Abilities

Basic Knowledge of ISO and/or AS9100
Working knowledge of Lean Manufacturing/6 Sigma/Kaizen
Knowledge of specific software (design, analysis, ERP…)

U.S. Person for access to ITAR-Controlled Technical Data.


ITAR regulations dictate that information and material pertaining to defense and military related technologies may only be shared with US Persons unless authorization from the Department of State is received or a special exemption is used.


A "U.S. person" can be

A U.S. citizen;
A permanent resident who does not work for a foreign company, a foreign government, or a foreign governmental agency/organization;
A political asylee;
A part of the U.S. government, or
A corporation, business, organization, or group that is incorporated in the United States under U.S. law.
A foreign person is any person who is not a lawful permanent resident of the US and includes foreign governments and organizations.



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